Terms of service

Welcome to Healer Labs London. These Terms of Service govern your use of our website and the purchase of products from us. By accessing this website or purchasing a product, you agree to these Terms.

Company Information

Healer Labs London® is a registered trademark and trading name operated by The Beauty Corp Ltd, a company registered in England and Wales.

Legal Entity: The Beauty Corp Ltd
Company Registration Number: 13450168
Registered Office: Newminster House, 27–29 Baldwin Street, Bristol, BS1 1LT, United Kingdom

All products sold via www.healerlabs.co.uk are supplied by The Beauty Corp Ltd.

1. Use of Our Website

You may use this website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the website in any way that violates applicable laws or regulations.
  • Attempt to gain unauthorised access to any part of the website.
  • Copy, reproduce, distribute, or commercially exploit website content without prior written permission.
  • Interfere with the website’s functionality, security, or performance.

2. Online Store Terms

By placing an order on this website, you confirm that:

  • You are at least 18 years of age.
  • The information you provide is accurate and complete.
  • You are authorised to use the payment method provided.

We reserve the right to refuse or cancel any order where fraud, misuse, or unauthorised activity is reasonably suspected.

3. Products and Descriptions

We make every reasonable effort to ensure that product descriptions, images, and pricing are accurate.

However, we cannot guarantee that:

  • Colours or packaging displayed on your device will exactly match the delivered product.
  • All information is entirely error-free or current at all times.

We reserve the right to modify or discontinue products without prior notice.

4. Pricing and Payment

All prices are listed in GBP (£) unless otherwise stated and include VAT where applicable.

We are not responsible for:

  • Currency exchange fluctuations.
  • Bank or payment provider fees.
  • Typographical or pricing errors.

Orders will only be processed once payment has been successfully authorised.

5. Shipping and Delivery

Shipping fees, estimated delivery times, and dispatch information are detailed in our Shipping Policy.

Once an order has been dispatched, it may not be possible to modify or redirect it.

We are not responsible for delays caused by:

  • Couriers or customs authorities.
  • Incorrect or incomplete address details provided by the customer.
  • Events outside our reasonable control.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Products must meet the conditions outlined in that policy to qualify for a refund.

Nothing in these Terms affects your statutory rights under UK consumer law.

7. International Orders

International customers are responsible for any applicable import duties, taxes, and customs clearance fees.

If an order is returned due to unpaid customs charges or incorrect address details, shipping charges are non-refundable.

8. Health and Supplement Disclaimer

Our products are food supplements and are not intended to diagnose, treat, cure, or prevent any disease.

You should consult a qualified healthcare professional before using any supplement, particularly if you are pregnant, breastfeeding, taking medication, or have a medical condition.

Individual responses to supplements may vary.

9. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

To the fullest extent permitted by law, The Beauty Corp Ltd shall not be liable for indirect or consequential losses arising from the use of this website or products purchased from it.

Our total liability in connection with any order shall not exceed the amount paid for the relevant product.

10. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect personal data.

11. Changes to These Terms

We may update these Terms from time to time. The most current version will always be available on this page. Continued use of the website constitutes acceptance of any updated Terms.

Contact Information

If you have any questions regarding these Terms, please contact:

Healer Labs London
Operated by The Beauty Corp Ltd

Email: info@healerlabs.co.uk
Phone: +44 117 332 2086
Registered Office: Newminster House, 27–29 Baldwin Street, Bristol, BS1 1LT, United Kingdom